CTGHS Cerner Services

With over 20 years of experience in enabling healthcare organizations to meet their clinical and financial goals and a complete array of Cerner®, HNA™, and HNAM™ full cycle services, CTGHS is uniquely qualified to be your partner. Our focused Cerner expertise, backed by our Exemplar® implementation methodology, maximizes your Cerner benefits while minimizing risk and project overruns. The success of our clients attests to our capabilities. Our services include:

Full Lifecycle Cerner Services

There's no substitute for solid preparation and planning to maximize your implementation effectiveness. Likewise, deriving the ultimate benefit from your Cerner investment does not end with go-live. Our services are designed to not only fulfill your implementation requirements, but to meet all your needs for pre- and post-implementation, some of which are described below:

Readiness Assessments for Advanced Clinicals
Key to the success and realized value of an advanced clinical application is evaluating the organization’s preparedness. CTGHS’ assessment compares your current-state readiness to industry best practices and identifies improvement areas. Our comprehensive assessment of six-tiered focus areas—shared governance, accountability, tools and skills, enabling, reinforced behavior, and measures—addresses culture, technology, resources, and sponsorship. The result is a plan to prepare the organization for implementation, mitigate risk, and facilitate a successful implementation.

Process Analysis and Redesign for Cerner Implementations
Process analysis and redesign (or clinical process reengineering) improves the efficiency and effectiveness of clinical processes. Analysis and redesign activities create a common vision, eliminating gaps between management goals and end user expectations. Practice standards are defined in collaboration with stakeholders so that the Cerner applications are implemented to support best-practice care. Beginning with the end state in mind, practice visioning and modeling assess your current state and identify changes needed to support the desired clinical improvement objectives.

CTGHS Testing and Code Management Assessment
To maintain a supportable code base, it’s essential to stay current with Cerner’s releases (every 18 to 24 months) which often change the code significantly. Between release upgrades, each site must implement cumulative code support packages on a regular basis to stay current—all adding up to a volatile testing and validation environment. Our testing and code management services begin with a thorough independent evaluation of your testing strategy and execution. Our experts utilize relevant enterprise information and draw on our extensive Cerner knowledge and other Cerner clients’ comparative processes to establish benchmarking and broad practice standards to develop an efficient and cost-effective testing and code management strategy for your institution. See Testing and Code Management Services for more information.